Information Technology

The Customer Connection, Know Thy Customer: The Ultimate CEO Reality Check

Submitted by John Soellner on Thu, 02/24/2005 - 13:17.
03/11/2005 - 11:00

Anne Mulcahy, chairman and CEO, Xerox Corp., began her career selling
copiers in Boston, and over the last three years, has led the company
through a massive transformation--reinventing Xerox into an innovative


850 Euclid Ave., 2nd floor, The City Club of Cleveland

How the birthplace of aviation lost that competitive advantage

Submitted by Norm Roulet on Thu, 02/24/2005 - 03:06.

I happened to catch the NOVA program "A Daring Flight" onÂ
Louis Blériot developing the first airplane to cross the English Channel, which in fact revolutionized the airplane industry at its beginning. Lessons Louis learned from Dayton's Wilbur Wright made this possible, and over the years following his Wright "schooling" Louis gained nearly every flight record in existence, with a plane that exceeded the Wright Brothers' accomplishments, becoming the most popular airplane in the world at that time. Understanding that transformation in time, place and industry offers many lessons for NEO now, in our transition.

Broad coalition supports Community Internet NEO needs - Central Ohio Legislator opposes

Submitted by Norm Roulet on Thu, 02/24/2005 - 00:08.

Case's Weatherhead School of Management Center for Regional Economic Issues (REI) and other community leaders support an initiative to distribute used computers and ease access to free or low cost Internet access for area residents in financial hardship. The first community being supported through this vision is East Cleveland, where REI drives ECHO - "Extending Community Home Online" - as part of an East Cleveland 2010 community redevelopment initiative. This effort is not in social service for the poor of East Cleveland but a critical initiative for economic development for this entire NEO region.

02.22.05 NOTES Tuesday@REI: NEO learning to be world-leader in "Cognitive Science"

Submitted by Norm Roulet on Tue, 02/22/2005 - 16:21.

NOTES POSTED FROM SESSION. Fascinating, whirlwind two hours focused on NEO as a global center for applied cognitive learning, arts, technology and their convergence. This Tuesday@REI brought together the Dean of Arts and Sciences at Case, Mark Turner, the Chief Information Officer of Case, Tom Knab, the Chief Information Officer of the Cleveland Museum of Art, Len Steinbach, and the Director of Integrative Studies, Department of Neurology, Case, Peter Whitehouse, M.D. REI Executive Director Ed Morrison makes introductions and moderates... share in the outcomes...

Who owns you? Definitely ChoicePoint! Perhaps Con-Men. Suddenly 1984 looks good.

Submitted by Norm Roulet on Mon, 02/21/2005 - 00:00.

In October 2004 the personal identity aggregator and broker ChoicePoint was defrauded and gave con-men access to 100,000s of Americans' records - 1,000,000s of records - perhaps your social security number, and financial history, and medical files. You wouldn't know, unless you've experienced irregularities - ChoicePoint chose not to notify their victims, except in California, where state legislators have had the wisdom to require their citizens are notified of such fraud... but even there it took four months for ChoicePoint to mail notice to those 35,000 victims. If this sounds pathetic, it is. More pathetic is that we allow companies like ChoicePoint to aggregate and broker our personal identities. Is this what you want? Read on and realize this is not what you want. Keep visiting REALNEO to learn the alternatives... coming soon.

Thanks to the latest edition of the quarterly Mercury News venture capital survey...

Submitted by Norm Roulet on Wed, 02/16/2005 - 02:06.

Honey, those VCs are peeking into the living room again and scaring the
Thanks to the latest edition of the quarterly Mercury News venture
capital survey, we

Physiome is so big and so important that it needs an underlying open source framework

Submitted by Norm Roulet on Fri, 02/11/2005 - 07:21.

The Doctor Will See Your Prototype Now - Wired,
February 2005

The Physiome Project is assembling digital models of every system and anatomical feature of the human body - from large organs to tiny cellular and molecular functions.
The system would allows physicians to test various scenarios on your digital model - surgery, radiation, chemotherapy - and watch how your system reacts.

1,000,000s of patients, 100s of hospitals, entire countries, open source and $7.5 million in VC are right about medical IS

Submitted by Norm Roulet on Thu, 02/10/2005 - 21:38.

Below is a story about a company in LA that's doing exactly what companies and all medical service providers must do here - using open source VistA medical information management standards to transform healthcare. This is THE realization of the $125 million vision President Bush recently promoted here, and the understanding the Cleveland Clinic has embraced, and the certainty all other healthcare providers in NEO must recognize. Bottom line, if NEO's 100s of hospitals, clinics and medical centers and 1,000s of doctors get up to speed NOW, and collaborate, and turn their attention to excellence outside the operating room, and work strategically with enlightened IT professionals to embrace VistA region-wide, for the 4.4 million patients here, NEO will overnight become the global center of excellence in healthcare and the multi-billion-dollar medical information systems industry - for now, leadership, success, jobs and wealth go to some up-starts and VCs in LA. Read more...

Will NEO become a leader of the Medical Information revolution, or die not trying?

Submitted by Norm Roulet on Mon, 02/07/2005 - 02:10.

At the January 21, 2005 City Club forum, Cleveland Clinic CEO Toby Cosgrove ended his presentation with his vision for the Cleveland Clinic leading the inevitable "socialization" of healthcare in America - he declared the age of private and small medical practices and hospitals has ended and large, efficient world-class healthcare providers like the Clinic will create a universal umbrella of coverage. He is correct, and Cleveland is very fortunate to have a world-leader of this movement here - the Clinic is just as able to be a world-hub of socialized healthcare as any other provider, and Cosgrove is clearly capable of leading NEO to the forefront of this global transition - NEO should be center of global healthcare industry and excellence - read the notes from Cosgrove's presentation to better understand how and why!

But the socialized provider aspect of the healthcare revolution is just one opportunity now before NEO - another was surfaced a week later with President Bush's 02.28.05 visit to the Clinic to praise their use of information systems to streamline and automate patient records - featuring before the world the Clinic's successes standardizing how patient records are maintained and communicated. To highlight this transformation, mentioned by Cosgrove the prior week at the City Club, the Clinic was not only able to use excellent medical information management to be the first providers to identify health risks of the pain-killer Vioxx but was then able to notify their 11,000 patients using Vioxx that they must stop taking the medication, literally real-time. Thus, effective medical information systems reduce healthcare problems, saving money and lives.

Brazil Makes Move to Open Source Software - can Ohio be far behind?

Submitted by Norm Roulet on Tue, 02/01/2005 - 03:17.

The pace of adoption of open source software is accelerating at astounding rates, as we see entire nations officially dumping Microsoft and going free. Recently, Venezuela switched to open source, and plan a university to develop programmers... now, read two great postings about Brazil - developing countries are wising up... developing Ohio is wising up too, as you'll see...

02.16.05 Community of Minds: Mike DeAloia; City of Cleveland "Tech Czar"

Submitted by Norm Roulet on Tue, 02/01/2005 - 00:08.
02/16/2005 - 16:30

of Minds  
Technology Networking Event


Hyatt Regency's 1890 At The Arcade; 420 Superior Avenue

It is significant President Bush's first post-election stop in Ohio is Cleveland Clinic

Submitted by Norm Roulet on Tue, 01/25/2005 - 03:26.

On 01/21/05 Cleveland Clinic CEO Delos Cosgrove made a presentation at the Cleveland City Club stressing the value of the Clinic to our regional economy, and the value of the healthcare industries to human quality of life. While Dr. Cosgrove highlighted some nice local programs the Clinic sponsors for education, and new billing systems, and other unique values in their planning, the big news was the revolution he sees occuing in the industry, and that the Clinic is poised to grow its world-class leadership in many important ways, like growing largely federally funded research in excess of the $110 million raised last year. Considering the importance of federal government funding for big developments in healthcare, it is amazing to see President Bush making his first post election stop in Ohio right here at the Cleveland Clinic, Thursday, 01/27/05 - this is a powerful sign of good developments to come.

01.25.05 REALNEO@REI Orientation

Submitted by Norm Roulet on Sun, 01/23/2005 - 16:05.
01/25/2005 - 13:00

Each Tuesday from 2:00 - 4:00 PM REI is holding REALNEO planning and
orientation sessions for open dialogue and inclusion supportig the Open
Source Economic Development framework for North East Ohio. These


Peter B. Lewis Building, Room 105


Submitted by Norm Roulet on Sun, 01/23/2005 - 15:50.

Each Tuesday there is an orientation on REALNEO at REI - these are free form open discussions offering REALNEO users the opportunity to get together and discuss the vision of the initiative and any implementation questions - join us - notes and comments post here.

At City Club 01.21.05: Cleveland Clinic CEO Cosgrove visions future of healthcare and NEO

Submitted by Norm Roulet on Sun, 01/23/2005 - 02:07.

There is no experience to compare to hearing a genius present the future of the world's most complex situation, realizing that genius is leading NEO's most important institution, and is a leader of the world's most important industry, and will save our local economy.

Cleveland Clinic's incoming CEO Delos Cosgrove M.D. presented a full house at the Cleveland City Club with a clear vision on the current and future state of the healthcare industry that is critical to understanding global quality of life, economic development, and our region's national and global potentials - there will be no more important discussions initiated in this region this year.

Bottom line, while it is awesome the Clinic represents over 5% of our area economy, what is remarkable is they are a global leader in the largest and fastest growing industry in the world, and positioned to play a dramatically greater and changing role in our economy and their global industry. They offer much more than their $2.5 billion contribution to the 2004 regional economy, their 29,000 NEO jobs (65,000, with trickle-down), their $310 million in NEO taxes paid, and their $250 million in uncompensated services for area residents in need - the Clinic is our world-class leader in the industry most responsible for improving people's quality of life, and global productivity, at the time when the potentials of the greatest breakthroughs and innovations in the history of healthcare are just becoming apparent, and while more centralized and socialized policy is inevitable. While the fact is the Clinic is a world-class hospital, the true excitement today is not that the Clinic saves lives but that the Clinic is positioned to save the region's life, making Cleveland one of very few true healthcare capitals of the world.

At 01/19/05 Community of Minds: Ed Morrison, Director, REI

Submitted by Ed Morrison on Thu, 01/20/2005 - 16:17.

Thanks to everyone who attended the Community of Minds event this evening. I appreciate especially those of you who came up to me after my talk with words of thanks and encouragement.

As requested by several of you, I've posted my presentation here on REALNEO (PDF file - 2.1 mgs) - regarding the session and presentation, please feel free to comment below, or add a page to this book with your comments (you must set up an account to post and comment).

Happy Birthday Drupal

Submitted by Ted Takacs on Thu, 01/20/2005 - 13:44.

Happy birthday Drupal

Dries - January 15, 2005 - 06:25

four years ago, on January 15th 2001, I released Drupal 1.0.0. The
following snippet is taken directly from the original announcement:

Community of Minds 01.19.05: Regional Business & Technology Networking

Submitted by Norm Roulet on Wed, 01/19/2005 - 11:19.
01/19/2005 - 16:30

01.19.05 "Community of Minds," Regional Business & Technology Networking Event, Wednesday, 01.19.05, 5:30PM - 7:30PM, George Dively Building, Case. Change is afoot! Opportunities, trends and technologies are the currency of today's dynamic economy. Don't miss this opportunity to meet with leaders of thought and industry from


George Dively Building, Case

01.18.05 REALNEO@REI - Dialogue and Inclusion for Open Source Economic Development

Submitted by Norm Roulet on Tue, 01/18/2005 - 00:25.
01/18/2005 - 13:00

Each Tuesday from 2:00 - 4:00 PM REI is holding REALNEO planning and orientation sessions for open dialogue and inclusion supportig the Open Source Economic Development framework for North East Ohio. These sessions are open to everyone - feel free to come anytime between 2 and 4, and stick around after for the weekly Tuesday@REI meetings, from 4:00 - 5:45 PM.


Peter B. Lewis Building, Room 105

UK Linux company chalks up success... how about NEO?

Submitted by Norm Roulet on Mon, 01/17/2005 - 19:55.

Who cares about open source? The world's teachers, and countries, for example. Today on ZDNet UK there's a headline that could be about NEO college students, but is not - it's about some students in the UK, who developed an open source Linux operating system package for schools, which is also being embraced by nations and industry (and they're seeking US distributors, if anyone here wants a good second tier opportunity - see How many open source savvy students are we nurturing here to be such innovators? And how soon will we at least use such open source innovations to transform our schools here, so they may better serve our students, so we'll have effective global innovators in the future. These are the brainpower challenges for our region to become a quality connected place for new economy development in the future. Time for NEO leaders to push these issues to the very top of the agenda to drive economic development here. Read how it's happening beyond our island...

Communicating with a Remote Workforce

Submitted by Ted Takacs on Mon, 01/17/2005 - 08:36.
01/19/2005 - 11:00

Communicating With A Remote Workforce
Date of Event: 1/19/2005
Location: : Industrial Video, Strongsville, Ohio
Time: Noon-1:30 p.m.

Cornelia Hostetler of Honda of America Mfg., Inc. will be our guest speaker for this meeting hosted by Industrial Video. Hostetler
will share her experience as corporate editor, manager and
administrator of Honda’s closed circuit TV system -- Honda News Network
(HNN). She oversees the HNN programming for four manufacturing plants
located within a 50-mile radius in central Ohio and will demonstrate
the communication tools and software used to distribute messages to
more than 13,300 associates. In addition to her responsibilities at
Honda, Hostetler is in her second year as vice president of programming
for the IABC Columbus chapter.


Industrial Video, Strongsville, Ohio
( categories: )

01.11.05 REALNEO@REI - Dialogue and Inclusion for Open Source Economic Developemnt

Submitted by Norm Roulet on Mon, 01/10/2005 - 01:21.
01/11/2005 - 13:00

Each Tuesday from 2:00 - 4:00 PM REI is holding REALNEO planning and orientation sessions for open dialogue and inclusion supportig the Open Source Economic Development framework for North East Ohio. These sessions are open to everyone - feel free to come anytime between 2 and 4, and stick around after for the weekly Tuesday@REI meetings, from 4:00 - 5:45 PM.


Peter B. Lewis Building, Room 120

DEAR PETER: NEO must go Hollywood, or Canada, or Lousiana, to get in pictures

Submitted by Norm Roulet on Sun, 01/09/2005 - 18:39.

Bodwin Theater Company Director Kevin Cronin contributes to
the Cleveland Plain Dealer "Voices in the Arts" series of guest
columns on arts and culture in NEO with a compelling business case for
encouraging more filmmaking and related industry in Ohio. In his analysis, he
explains how this industry "cluster" can generate greater unique
value and economic benefits for this region than may casinos and convention
centers, which tend to monopolize the local development mindspace. To
illustrate the potentials, Kevin highlights data on benefits of the film
industry in Canada and the states of Louisiana, Illinois, Alabama, Oregon, New
Mexico and New Jersey, totaling $ billions... concluding "If Ohio wants
film, commercial, TV and digital-media jobs and income, it needs to take the
legislative steps to compete effectively. They are sensible, cost-effective, necessary
tools to compete with other states and countries to generate employment and
business growth." With elections coming up for Cleveland Mayor (for which
current Film Commissioner Carmody is apparently running) and for Ohio Governor, both of which will
focus on workforce and economic growth, it is timely now to push for the benefits Kevin proposes this creative cluster offers in
the future - make the candidates address these opportunities before they get our votes.

Fortune IT predictions for '05 are right on for REALNEO and TOPSOIL

Submitted by Norm Roulet on Sat, 01/08/2005 - 18:52.

Fortune IT columnist Kirkpatrick predicts for 2005 exactly what is the foundation upon which REALNEO is aleady built, with TOPSOIL... highlights:

  • More "bottom-up" transference of power—much more - long-term consequences will be vast, especially in the developing world. Technology is suddenly giving people who've had no voice at all a surprisingly powerful one. I'm not sure that I'd want to be a dictator these days.
  • This power shift is revolutionizing the software industry. Open-source software is a "bottom-up"; technology that is gaining acceptance among business clients and even consumers. We now know that big companies aren't the only ones that can create top-quality software.
  • Consumers who discover that Firefox is a great product are now more comfortable with the concept of open-source software in general.

Here are Fortune's complete IT predictions, worth knowing:

At City Club 01.07.05: Sherrod Brown for "Fair" Trade - and Gov in '06?!

Submitted by Norm Roulet on Sat, 01/08/2005 - 17:11.

Congressman Sherrod Brown was the speaker at the first Cleveland City Club Friday Forum of 2005, on January 7, where he presented insight from his recently published book on American free trade policy, Myths of Free Trade: Why American Trade Policy Has Failed, and shared personal perspectives on life in Washington, Ohio, and around the world. Appreciative attendees enjoyed the company of an insightful speaker, empowering statesman, and refreshing intellectual – and we may well have been the first to learn Brown is seriously considering a run for Ohio Governor in 2006. Where else but the City Club may we the people of Cleveland get up close and personal to explore the most important issues in the world, with the most insightful people in the world.