The Customer Connection, Know Thy Customer: The Ultimate CEO Reality Check

Submitted by John Soellner on Thu, 02/24/2005 - 13:17.
03/11/2005 - 11:00

Anne Mulcahy, chairman and CEO, Xerox Corp., began her career selling
copiers in Boston, and over the last three years, has led the company
through a massive transformation--reinventing Xerox into an innovative
technology and services enterprise.


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